First, thank you for your interest in my photography! This section is to clarify what transacts when you purchase or obtain photographs or works created by me, Jill Bedford.

Purchasing or obtaining my photographic work only conveys the right to display and enjoy the original physical item(s) purchased or obtained, in addition to giving them as gifts and/or exchanging them with others. This does NOT include transfer of a copyright or license. I retain all copyrights and control over any licensing.

In addition to this, purchasing or obtaining my photographic work through gifting, exchanges, or by any process of discovery does NOT grant you or anyone else the right to copy or reproduce my photographic work either whole or in part, in any format. I retain all rights to production, copying and/or modifying of my copyrighted works.

The above is restated from my Terms and Conditions of Use and Sales found at: https://www.jillbedfordphotography.com/Terms, which are inclusive of any transaction involving my photographic work.

Your completed purchase transaction confirms your understanding and agreement to uphold the aforementioned terms. If you do not agree, you may not purchase my work.

I hope that viewing my photographs bring you as much joy as I have experienced in producing them!

Jill Bedford

Delafield, Wisconsin

 

# End of Terms Agreement Section #

 

Please email the following information to me at: jillbedfordportfolio@gmail.com or you may call it into my studio at: 262-478-7335 (I will confirm availability and shipping time.)

1) Image TITLE & IMG-Number (e.g., Summer Flowers, IMG-200)

2) Matted, Framed or Print-Only, and in which Size(s)?:
     (example: "Framed in Size F-28" -- Or, if print only: "Print-Only in Size P-28")

3) Recipient's Shipping Information:

1. Full Name,
2. Shipping Address, including: City, State, Zip Code,
3. Mobile Phone Number; and,
4. Email Address (for FedEx email tracking updates).

About Credit Cards:
I do not host a shopping cart on my website, so your credit card information is not required to initiate an order (it remains your private information). Instead, I will send an email invoice through our secure bank card processor for direct credit card payment through them. I accept Visa, MasterCard, American Express, and Discover credit cards issued by banks headquartered in the United States.

Once your payment has processed, I will be immediately notified and begin to assemble your order and prepare it for *shipping.

About Sales Tax:
On All Wisconsin-based orders: I add 5% state sales tax to the order, unless the sale is conducted in a location outside Delafield, WI, in which case the local sales tax will be applied.

Internet-based Orders Placed Outside of Wisconsin: We do not charge sales tax for orders placed outside of Wisconsin. Purchasers outside Wisconsin are responsible for attending to their local sales tax.

 

* PLEASE NOTE: I ship without a signature required, however, you can add this by request! Please read the Shipping section #2 below for information.

 

# End How to Order Section 1 #

I will package and fulfill your order with the same care and attention to detail as you will find in my photographs!

In the unlikely event that a package arrives damaged through shipping, which has also damaged the contents, I and/or FedEx or USPS will cover the costs of replacement, including shipping the original back and reshipping a replacement of the original item(s) ordered.

In order to expedite this, you must contact me within the first 24 hours of receiving the package. You can do this either by phone: 262-478-7335, or by email at: jillbedfordportfolio@gmail.com

Working together, we will make arrangements for the package to be inspected by the carrier in order to expedite the replacement process.

 

Completed Shipments:

Assuming there is no damage to the photographic contents caused by the original shipper, the limits to the insurance of the original contents ends when the package reaches its shipping destination, whether left at the destination or signed for by a recipient. Beyond that time, I am not responsible for damages or mishandling caused by others or circumstances that are beyond my control, including environmental-related damages, theft or others.

 

Returns With and Without an Exchange:
If you are returning with or without an exchange you are responsible for the return shipping costs, including required insurance, in addition to the original shipping cost, which is not refundable. We make a sincere effort to pre-confirm your order prior to shipping, including confirmation of all: Image-numbers, Image-names, Matted size. Please note the difference between matted size and "window opening," or "viewable image area," which is smaller than the stated mat size (see above notes under: "Matted Only Compositions.") To help confirm your order, we may also use "thumbnail" images sent via email to confirm the compositions being ordered.

In the event that we mistakenly ship you the wrong product, as previously confirmed prior to shipping, we will cover the cost of shipping the original items back to our studio, and then reship the previously confirmed items back to you at our expense. In all other instances, I may charge back an additional handling fee. In order for the refund to process, the contents being returned must arrive in their original condition. Your credit card will be refunded the balance through our bankcard processor. Please see Return Packaging Requirements below.

 

Return Packaging Requirements:  

Via email, I will provide you with complete return instructions, including specific boxing requirements that must be followed in order to meet the terms of my returns and exchange policy. You must use either a UPS Store or a FedEx Office Store to professionally repackage the contents, or have them check that the package is secure using the original box. You must also insure your return package for the full amount originally paid.

To locate a FedEx Store, click here: https://local.fedex.com/en-us/

To locate a UPS Store, click here: https://www.ups.com/drop-off/?bloc=en_US

 

FedEx Offered Delivery Options:

You may be interested in FedEx's "hold-at-a-location" Service, which includes participating Walgreens, currently at no additional charge. To learn more, visit FedEx here: https://www.fedex.com/en-us/shipping/hold-at-location.html

 

You may also be interested in changing the location of your delivery, which you can manage directly with FedEx (with proof of ID and your tracking number). To learn more about the FedEx Delivery Manager, please visit: https://www.fedex.com/en-us/delivery-manager.html/

 

About the FedEx Signature Requirement:

Most customers prefer that I DO NOT include a delivery "Signature Requirement," so I make that optional at an additional fee charged by FedEx. Let me know if you would like this service and I will be happy to add it onto your order.

If you choose this option, however, you agree to be fully responsible for any steps necessary to receive the package with a signature.

Your package will only be delivered at your location based on one of three additional FedEx signature options:

1) Indirect Signature Required;

2) Adult Signature Required (requires proof of ID); and,

3) Direct Signature Required.

You may read more about what each option entails by visiting the FedEx website and selecting: FedEx signature requirements and delivery options link.

Keep in mind that if a package is returned to me because it was not properly signed for, you are responsible for both the original and return shipping cost. I will deduct the fees from your original payment and a new shipping fee must be prepaid in order to reship the package.

 

State Sales Tax Policy:

For Internet-based orders (outside the state of Wisconsin), we do not charge state sales tax. The purchaser is responsible for paying any applicable state and local sales taxes.

 

Sales Tax Terms for Art Fair and Local (On-Site) Sales:
We charge and pay the applicable state sales tax to the local taxing authority for each transaction after 72 hours of the originating transaction. Once we have already paid the state taxing authority we are unable to reimburse the sales tax amount to you. We are not a large company that can afford to absorb such additional costs. Thank you for your understanding.

 

# End of Shipping Returns Policy Section 2 #